FAQs

If you can't find the answer to your question on this page, please contact us at +603 7682 2254 or email us at contact@ayurvalab.com.

It is safe to shop online and AyurvaLab keeps your information discreet. The courier services that we use are either Pos Laju or Gedex, which guarantees that your parcel been delivered to your doorstep.

We advice you to register with us before making a purchase to ensure that your mailing address is correct and you can trace back your purchase.
So how do I register?
Click on the user icon on the top right of the page and you will find the link to register, fill out all requirements and you'll be good to go. You will also have an option to sign up for our mailing list, which includes sale notifications, new arrival updates and discount coupons!
What happens if I forget my password?
Just click on forgot password and we will email your password to your registered email address.

Ayurvalab process your order within 24 hours and will ship within the next 24 hours. Item will be delivered to your doorstep the next 1-4 days (Pos Laju/ Gedex).
We kindly advise you to refer to our shipping policies for more information.

Due to hygiene concerns, all items sold are non-exchangeable, non-returnable, and non-refundable.
We kindly advise you to refer to our policies for more information.

For general inquiries, please call us at +603 7682 2254 or email us at contact@ayurvalab.com.
For Media Inquiries: media@ayurvalab.com.
You may also refer to our Contact Us page for more information.

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